Robin Eiko Yoshida
2008-07-26 until 2008-07-27 |
Silver Gold Garden, Airport - nearby Suvarnabhumi
I booked a room here for my mother who was visiting from the states and stayed just one night before catching a plane back home early the next morning. The following is an excerpt from an e-mail she sent after she got home:
After my shower, I went downstairs to have a bite to eat. The manager said the hotel restaurant was open. When I walked in, a very grumpy cook said no, no food, come back 6:00 (PM). When I asked what the prices were for certain dishes, he immediately raised the prices to double. I pointed to the written amount on the menu and he said nothing. Wow. Rude behavior in Thailand is rare up front and personal, but what the heck....not my problem unless I make it so, right?
I walked back to the front desk and talked to the the lady manager, who got visibly upset and called the cafe. Lots of words. She said she would report this to the owner because the restaurant was supposed to be open all day for the hotel guests because it s part of the hotel itself. Oh well.
I don t want an unhappy, mean person to make my food.
Although I was not there to witness this personally, I feel it is a shame that my mother s last night in Thailand was marred by this experience - the point regarding price doubling is especially troubling.
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Booking the hotel was great, as I stated above I reserved the room for my mother. I wanted to pay with my credit card and the reservation staff made this possible with great speed and everything went very smoothly.
Thank you. |
Gayle Silkwood
2008-07-22 until 2008-07-23 |
Silver Gold Garden, Airport - nearby Suvarnabhumi
Silver Gold Garden was a quiet, simple, and clean place to stay. There was an outdoor Thai restaurant nearby with good food reasonably priced. Other than that, this small hotel is in the middle of nowhere with only a 7-11 down the street to grab a snack. Rooms are small and ordinary, but the beds are comfortable. It was a fine place for overnight. The free van service from and to airport was prompt and friendly. |
Excellent |
